Last updated on: June 15, 2023
Written by Jorim Theuns - systems lead at Dembrane B.V.
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This Privacy Policy is provided by Dembrane B.V. ("Dembrane", "we", "us", "our"). Dembrane offers services for event organisation, project management, and consultation, as well as research, development, and distribution of custom software and methods.
This document explains how we collect, use, and protect your personal information when you use our services.
PERSONAL INFORMATION WE COLLECT
We collect different types of personal information, including:
a) Information you provide to us: This includes information you provide when signing up for our services, such as your name, email address, and contact details.
b) Automatically collected information: We use tools such as Plausible Analytics and Tally.so to collect information about your interaction with our services, such as your IP address, the browser you use, the pages you visit, and the time you spend on our website and apps.
HOW WE USE YOUR INFORMATION
We use your information for various purposes, including:
a) Providing our services: We use your information to provide and improve our services, communicate with you, and support you in case of any issues.
b) Analysis and improvement: We use tools such as Plausible Analytics to gain insight into how you use our services and how we can improve them.
HOW WE PROTECT YOUR INFORMATION
We take the security of your data seriously and have implemented appropriate measures to protect your information from unauthorised access, loss, misuse, or alteration. We use tools such as Tally.so, Supabase, and Google Workspace, all of which have implemented strong security measures.
WITH WHOM WE SHARE YOUR INFORMATION
We share your information with third parties only when necessary for providing our services, or when we are legally required to do so. To develop our software and/or services, we partner with Tally.so, Google, Plausible Analytics, Notion, and Supabase, all of which adhere to GDPR-compliant privacy practices.
PROCESSING OF CUSTOMER DATA
As a SaaS and consulting firm, we process data for our clients and the participants in our clients' participation processes. This information is processed in accordance with our clients' instructions and under their control. In this case, we act as the data processor, while our clients are the data controllers.
We ensure that we take appropriate technical and organisational measures to guarantee the security of the data we process on behalf of our clients. However, if you have questions about how your data is collected and used as part of a participation process, we recommend that you directly contact the relevant client (the data controller).
YOUR RIGHTS
Under the GDPR, you have various rights regarding your personal data, including the right to access, correction, deletion, restriction of processing, objection to processing, and data portability.
If you wish to exercise these rights, please contact us at [email protected].
We may update this privacy policy from time to time. Changes to this privacy policy will be published on this page. We recommend that you regularly check this privacy policy to stay informed about any changes.
If you have any questions about this privacy policy, you can contact us at [email protected].